Firefly Documentation Portal
  • Welcome to the Documentation Portal
  • Contacting Firefly support
  • User Guides
    • QuickStart Guide
      • Onboarding
      • Dashboard
      • FAQ
      • Glossary
        • IaC status
    • Exploring the Inventory
    • Compose: Generating new configuration
    • Navigating the IaC Explorer
    • Workflows
      • Guardrails
    • Integrations
      • Integrate your providers and tools
        • Integrate your data sources
          • Integrate PagerDuty
          • Integrate MongoDB Atlas
          • Integrate AWS
            • Integrate AWS using Terraform
            • Integrate AWS using CloudFormation
            • Upgrading AWS integration to event-driven
            • AWS Discovery Status
          • Integrate Google Cloud
            • Integrate Google Cloud using a service account key
            • Integrate Google Cloud using Terraform
            • Google Cloud Discovery Status
          • Integrate Kubernetes
          • Integrate Datadog
          • Integrate New Relic
          • Integrate Okta
          • Integrate GitHub service
          • Integrate Cloudflare
          • Integrate NS1
          • Integrate Microsoft Azure
            • Integrate Microsoft Azure using Terraform
            • Azure Discovery Status
          • Integrate HashiCorp Vault
        • Integrate your IaC remote states
          • Integrate Terraform Cloud
          • Integrate Terraform Enterprise
          • Integrate HashiCorp Consul
          • Integrate remote stacks in Google Cloud Storage
          • Integrate env0
        • Integrate your version control system
          • Integrate GitHub
          • Integrate GitLab
          • Integrate Bitbucket
            • Integrate Bitbucket Data Center
            • Integrate Bitbucket Cloud
          • Integrate AWS CodeCommit
          • Integrate Azure DevOps
        • Send Firefly notifications to your messaging tools
          • Send Firefly notifications to Slack
            • Send notifications to Slack using the Slack App
            • Sending notifications to Slack using a webhook
          • Send Firefly notifications to Microsoft Teams
          • Send Firefly notifications to Torq
          • Send Firefly notifications to webhooks
          • Send Firefly notifications to Opsgenie
          • Send Firefly notifications to PagerDuty
            • Integration Key
            • General Access REST API Key
          • Send Firefly notifications to Google Chat
        • Integrate project management tools
          • Integrate Jira
    • Governance
    • Event-Center
    • How-to Guides
      • Manage assets
        • Codify assets
          • Codify assets to Config Connector
          • Codify assets to Manifest
          • Codify assets to Helm
          • Codify assets to CDK8S
          • Codify assets to Terraform
          • Codify assets to Pulumi
          • Codify assets to CloudFormation
          • Codify assets to CDK
          • Codify assets to Crossplane
          • Codify assets to Ansible
        • Delete unmanaged assets
        • Fix drifts
        • Remove asset Terraform code
        • Excluded drifts
        • IaC-Ignored assets
      • Monitor events
      • Manage notifications
      • Manage user roles
    • Deep Dive articles
      • Disaster recovery
      • Drifts
      • Codification
      • Notifications
      • Governance
      • Event-driven
      • IaC-Ignored assets
  • Appendix
    • Migrating CloudFormation resources to Terraform
    • Terraform Cloud Run Tasks
    • Creating a key pair
    • SSO Configuration
    • Firefly API Documentation
    • Support Matrix
    • Data privacy and AI usage
  • Firefly MCP
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Contacting Firefly support

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Last updated 1 year ago

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There are two ways to contact Firefly for support:

  • Email support@firefly.ai

  • Intercom

To contact Firefly support using Intercom:

  1. Go to https://app.firefly.ai.

  2. Select. The Intercom app opens.