Webex

Firefly integrates with Webex to provide seamless communication and notification capabilities. This integration enables teams to receive infrastructure alerts, policy violations, and other critical events directly in their Webex spaces.

Prerequisites

• A Webex account with administrative access.

• Appropriate permissions to create integrations.

• Access to Firefly's integration settings.

Setup Procedure

1. Install the Firefly Webex integration:

   • Visit Webex authorization page to authorize the integration.

   • Select Accept to authorize the integration.

2. In Firefly, click Settings > Integrations.

3. Click Add New > Webex.

4. Enter a descriptive name in the Nickname field.

5. (Optional) Create a new label for better organization.

6. Click Next.

7. Click Done.

Features Enabled

• Direct Messaging: Send notifications to specific Webex users.

• Space Notifications: Post alerts to designated Webex spaces.

• Rich Message Formatting: Enhanced message formatting for better readability.

• Team Collaboration: Enable team-wide communication about infrastructure events.

• Real-time Updates: Instant notification delivery.

Note: In the integration settings page, use the notifcation test button to test the integration.