Jira

Firefly integrates with Jira to enable automatic or on-demand creation of Jira tickets for cloud issues. This integration helps teams track and manage cloud resource issues, policy violations, and remediation tasks directly in their project management workflow.

Prerequisites

• A Jira account with appropriate permissions

• Access to create API tokens

• A Jira project where issues will be created

Setup Procedure

1. Create a Jira API token.

2. In Firefly, click Settings > Integrations.

3. Click Add New > Jira.

4. Enter a descriptive name into the Nickname field.

5. Enter your domain name into the Jira Domain field.

6. Enter your email into the Jira User Email field.

7. Paste the API token into the Jira Token field.

8. Click Next.

9. Click Done.

Features Enabled

• Manual Issue Creation: Create Jira issues directly from the Firefly UI using the "Create Jira Issue" button for assets or policies.

• Automated Issue Creation: Set up automatic ticket creation for specific events (e.g., policy violations of medium severity).

• Pre-filled Issue Templates: Issues are created with relevant asset details and rule information.

• Issue Tracking: Maintain a record of cloud issues and their remediation status.

• Integration with Notification Rules: Connect with Firefly's notification system for automated issue creation.