New Relic

Overview

New Relic is a comprehensive observability platform that helps you monitor your applications, infrastructure, and user experience. This integration allows Firefly to include New Relic monitors and dashboards in your inventory.

Prerequisites

• A New Relic account with administrative access

• API key with appropriate permissions

• Account number from your New Relic account

• Access to New Relic API endpoints

• Ability to create and manage API keys

Setup Procedure

1. Log in to your New Relic account.

2. In New Relic:

   • Select the account dropdown icon

   • Navigate to API keys

3. Copy your account number from the API keys section.

4. In Firefly:

   • Go to Settings > Integrations

   • Select Add New > New Relic

   • Enter a descriptive name in the Nickname field

   • Paste your account number into the Account ID field

5. Back in New Relic:

   • Select Create a key

   • Choose User as the Key type

   • Enter a descriptive Name

   • Click Create a key

   • Select the more icon and choose Copy key

6. Return to Firefly:

   • Paste the API key into the API Key field

   • Select your Region

   • Click Next to complete the integration

Configuration Details

• Supports monitoring of:

  • New Relic monitors

  • New Relic dashboards

  • Application metrics

  • Infrastructure data

• Regular scanning of New Relic assets

• Integration with Firefly's inventory management

• Support for policy enforcement on New Relic resources

Best Practices

1. Use a dedicated API key for Firefly integration

2. Regularly rotate API keys for security

3. Monitor API key usage in New Relic

4. Keep track of which New Relic assets are being monitored

5. Review and update policies as needed

6. Maintain proper access controls in New Relic

7. Ensure API key has minimum required permissions

Troubleshooting

1. For API key issues:

   • Verify API key permissions

   • Check if the key has expired

   • Ensure the key has the correct access level

   • Verify account number is correct

2. For asset discovery issues:

   • Verify the integration is active in Firefly

   • Check if the API key has access to the required resources

   • Review Firefly integration logs

   • Verify New Relic region selection

3. For policy enforcement issues:

   • Verify the asset types are supported

   • Check policy configuration

   • Review Firefly policy logs

   • Ensure New Relic resources are properly tagged