Torq

Overview

Firefly integrates with Torq to provide automated workflows and notifications for various events and alerts. This integration enables teams to receive real-time updates about infrastructure changes, policy violations, drift detection, and other important events through Torq's automation platform.

Prerequisites

• A Torq account with administrative access

• Appropriate permissions to create integrations and webhooks

• Access to Firefly's integration settings

Setup Procedure

1. Log in to your Torq account

2. Select Integrations > Triggers > Firefly

3. Select Add

4. Enter a descriptive name in the Integration Name field and select Add

5. Copy the webhook URL

6. In Firefly, select Settings > Integrations

7. Select Add New > Torq

8. Enter a descriptive name in the Nickname field

9. Paste the webhook URL

10. Select Next

Features Enabled

• Automated Workflows: Trigger Torq workflows based on Firefly events

• Real-time Notifications: Receive immediate alerts for important events

• Customizable Alerts: Configure which events trigger notifications

• Integration Flexibility: Connect Firefly events with other tools through Torq

Best Practices

• Use descriptive names for both the Torq integration and Firefly nickname

• Keep the webhook URL secure and avoid sharing it publicly

• Regularly review and update integration settings

• Test the integration after setup to ensure proper functionality

Troubleshooting

1. For integration issues:

   • Verify the webhook URL is valid and not expired

   • Check if the integration is properly configured in both Torq and Firefly

   • Ensure proper permissions are set in both platforms

2. For notification issues:

   • Review notification rules in Firefly

   • Check Torq's workflow configuration

   • Verify the webhook is properly connected