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  • Welcome to Firefly Documentation
  • Introduction
    • What is Firefly?
    • Who is Firefly for?
    • Why use Firefly?
    • Terminology (Glossary)
  • Key Features
    • Infrastructure-as-Code Automation
    • Cloud Asset Inventory
    • Drift Detection & Remediation
    • Policy-as-Code for Compliance & Governance
    • Cost Visibility & Optimization
    • AI Assistant
    • ChatOps Integration
  • Getting Started
    • Account Setup & Onboarding
    • Connecting Additional Integrations
    • UI Walkthrough & Navigation
    • First Steps in Firefly
  • Detailed Guides
    • Dashboard Overview
    • Cloud Asset Inventory
      • Remediating Drifts
      • Deleting Assets
      • Creating IaC-Ignore Rules
      • Creating Exclude-Drift Rules
    • Policy & Governance
      • Creating Policy-as-Code Governance Rules
      • Remediating Policy Violations
    • Workflows & Guardrails
      • Creating Workflows
      • Creating Guardrail Rules
    • Codification
    • Self-Service
    • IaC Explorer
    • Event Center
    • Backup and Disaster Recovery
    • Notifications
    • User Management
    • SSO Configuration
  • Integrations
    • Integrations Overview
    • Integrating Data Sources
      • AWS
      • Azure
      • Google Cloud
      • Kubernetes
      • Akamai
      • Datadog
      • New Relic
      • Okta
      • GitHub
      • Cloudflare
      • NS1
      • PagerDuty
      • MongoDB Atlas
      • HashiCorp Vault
    • Integrating IaC Remote State
      • Terraform Cloud
      • Google Cloud Storage
      • env0
      • HashiCorp Consul
      • Firefly States Redactor
    • Integrating Version Control
      • GitHub
      • GitLab
      • Azure DevOps
      • CodeCommit
      • Bitbucket
    • Integrating Notifications
      • Slack
      • Microsoft Teams
      • PagerDuty
      • Opsgenie
      • Torq
      • Webex
      • Google Chat
      • Webhook
    • Integrating Project Management
      • Jira
      • ServiceNow
    • Integrating Workflows with CI/CD
    • Integrating Backstage
    • Integrating MCP
  • Use Cases & Best Practices
    • Cloud Governance & Visibility
    • Cost Optimization Strategies
    • Compliance and Security Best Practices
    • Infrastructure Automation & Self-Service
    • Best Practices and Implementation Tips
  • Analytics & Reporting
    • Analytics Dashboard Overview
    • Using Analytics for Improvement
    • Exporting and Sharing Reports
    • Analytics Security and Privacy
  • Code Snippets & Examples
    • Terraform Snippet for an AWS EC2 Instance (Codified via Firefly)
    • Example Rego Policy (OPA) for a Custom Rule
    • GitHub Actions Workflow YAML for Firefly Integration
    • JSON Output Example: Exporting Inventory
  • Troubleshooting & FAQs
    • Common Issues and Solutions
    • FAQs
  • General Information
    • Firefly API
      • Authentication
      • Inventory
      • Codification
      • Workflows
      • Self-Service
      • Policy & Governance
      • IaC Explorer
      • Event Center
      • Backup & Disaster Recovery
      • Notifications
      • Integrations
      • Identity & Access Management
    • Security & Compliance
    • Pricing Tiers & Add-ons
    • Contacting Support
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  • How Firefly ChatOps Works
  • Key Benefits

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  1. Key Features

ChatOps Integration

Integrate Firefly with your team's chat applications to receive notifications and manage cloud resources directly from your communication platforms. This streamlines workflows, improves collaboration, and speeds up incident response.

How Firefly ChatOps Works

Firefly sends alerts about critical events in your cloud infrastructure directly to your chosen chat tool. These alerts can notify you of:

  • Configuration Drift: When managed resources deviate from their expected Infrastructure-as-Code state.

  • ClickOps Activity: Detection of new resources created or existing resources modified manually outside of IaC (e.g., via the cloud console).

  • Policy Violations: Breaches of your organization's predefined governance, security, or compliance policies.

  • Guardrail Violations: Issues identified by automated checks during Infrastructure-as-Code deployment workflows, ensuring changes meet your standards before application.

  • Workflow Runs: Status updates and outcomes of your automated IaC deployment workflows, such as plan successes, apply failures.

Key Benefits

Integrating Firefly with your chat applications provides several key benefits:

  • Immediate Visibility & Context: Receive real-time alerts for critical infrastructure events. Notifications include direct access to resource details and deployment information, providing instant context for quick assessment and informed action.

  • Streamlined Collaboration: Discuss, diagnose, and resolve infrastructure issues directly within your team's existing chat channels, fostering faster response times and collaborative problem-solving.

  • Focused Alerts: Customize notification settings to control which events trigger alerts and their destinations. This reduces noise and ensures your team can concentrate on the most critical information.

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Last updated 9 days ago

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