ServiceNow

Overview

A powerful connector that enables seamless integration between Firefly and ServiceNow, specifically designed to populate the Configuration Management Database (CMDB) with cloud infrastructure data. This integration provides a robust solution for synchronizing your cloud infrastructure data from Firefly to ServiceNow's CMDB. It enables organizations to maintain an accurate and up-to-date view of their cloud assets across multiple cloud providers.

Key Features

• Secure API Integration: Periodic data synchronization with secure authentication and encryption

• Multi-Cloud Support: Comprehensive asset tracking across major cloud providers:

  • Amazon Web Services (AWS)

  • Microsoft Azure

  • Google Cloud Platform (GCP)

• Data Management:

  • Dedicated tables for cloud inventory management

  • Governance insights and reporting

  • Import sets and transform maps for seamless data integration

• Compliance & Monitoring:

  • Built-in compliance monitoring

  • Robust error handling and logging

  • Real-time status updates

• Scalability:

  • User-friendly interface

  • Designed to scale with growing infrastructure needs

  • Flexible configuration options

Installation

For detailed installation instructions, please refer to our ServiceNow Installation Guide.

Getting Started

After installation, you'll need to:

1. Configure your ServiceNow instance credentials

2. Set up the desired sync frequency

3. Select the cloud providers and resources to track

4. Configure any specific mapping rules for your CMDB