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  • Welcome to Firefly Documentation
  • Introduction
    • What is Firefly?
    • Who is Firefly for?
    • Why use Firefly?
    • Terminology (Glossary)
  • Key Features
    • Infrastructure-as-Code Automation
    • Cloud Asset Inventory
    • Drift Detection & Remediation
    • Policy-as-Code for Compliance & Governance
    • Cost Visibility & Optimization
    • AI Assistant
    • ChatOps Integration
  • Getting Started
    • Account Setup & Onboarding
    • Connecting Cloud Accounts
    • UI Walkthrough & Navigation
    • First Steps in Firefly
  • Detailed Guides
    • Dashboard Overview
    • Cloud Asset Inventory
      • Remediating Drifts
      • Deleting Assets
      • Creating IaC-Ignore Rules
      • Creating Exclude-Drift Rules
    • Policy & Governance
      • Creating Policy-as-Code Governance Rules
      • Remediating Policy Violations
    • Workflows & Guardrails
      • Creating Workflows
      • Creating Guardrail Rules
    • Codification
    • Self-Service
    • IaC Explorer
    • Event Center
    • Backup and Disaster Recovery
    • Notifications
    • User Management
    • SSO Configuration
  • Integrations
    • Integrations Overview
    • Integrating Data Sources
      • AWS
      • Azure
      • Google Cloud
      • Kubernetes
      • Akamai
      • Datadog
      • New Relic
      • Okta
      • GitHub
      • Cloudflare
      • NS1
      • PagerDuty
      • MongoDB Atlas
      • HashiCorp Vault
    • Integrating IaC Remote State
      • Terraform Cloud
      • Google Cloud Storage
      • env0
      • HashiCorp Consul
      • Firefly States Redactor
    • Integrating Version Control
      • GitHub
      • GitLab
      • Azure DevOps
      • CodeCommit
      • Bitbucket
    • Integrating Notifications
      • Slack
      • Microsoft Teams
      • PagerDuty
      • Opsgenie
      • Torq
      • Webex
      • Google Chat
      • Webhook
    • Integrating Project Management
      • Jira
      • ServiceNow
    • Integrating Workflows with CI/CD
    • Integrating Backstage
    • Integrating MCP
  • Use Cases & Best Practices
    • Cloud Governance & Visibility
    • Cost Optimization Strategies
    • Compliance and Security Best Practices
    • Infrastructure Automation & Self-Service
    • Best Practices and Implementation Tips
  • Analytics & Reporting
    • Analytics Dashboard Overview
    • Using Analytics for Improvement
    • Exporting and Sharing Reports
    • Analytics Security and Privacy
  • Code Snippets & Examples
    • Terraform Snippet for an AWS EC2 Instance (Codified via Firefly)
    • Example Rego Policy (OPA) for a Custom Rule
    • GitHub Actions Workflow YAML for Firefly Integration
    • JSON Output Example: Exporting Inventory
  • Troubleshooting & FAQs
    • Common Issues and Solutions
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  • General Information
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      • Notifications
      • Integrations
      • Identity & Access Management
    • Security & Compliance
    • Pricing Tiers & Add-ons
    • Contacting Support
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On this page
  • Supported Notification Channels
  • Messaging Platforms
  • Incident Management
  • Custom Integrations
  • Key Features
  • Best Practices
  • Request Additional Notification Support

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  1. Integrations

Integrating Notifications

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Last updated 17 days ago

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Firefly supports a variety of notification integrations to help you stay informed about important events, alerts, and changes in your infrastructure. These integrations enable real-time communication and ensure that the right team members are notified about critical updates.

Supported Notification Channels

Messaging Platforms

  • - Real-time notifications with rich formatting and interactive messages

  • - Enterprise-grade messaging integration

  • - Google Workspace messaging integration

  • - Cisco's enterprise messaging platform

Incident Management

  • - Incident response and on-call management

  • - Alert management and incident response

  • - Security automation and incident response

Custom Integrations

  • - Generic webhook support for custom integrations

Key Features

  • Real-time Notifications: Receive immediate alerts for important events

  • Rich Message Formatting: Detailed, formatted messages with direct links to Firefly

  • Customizable Alerts: Configure which events trigger notifications

  • Channel-specific Routing: Send different types of alerts to different channels

  • Interactive Messages: Click through to Firefly directly from notifications

Best Practices

  • Choose the appropriate notification channel based on your team's workflow

  • Create dedicated channels for different types of notifications

  • Configure notification rules to avoid alert fatigue

  • Regularly review and update notification settings

  • Test integrations after setup to ensure proper functionality

Request Additional Notification Support

If you need integration with a notification platform that is not currently supported, please contact Firefly's support team via email at . When requesting a new notification integration, please provide details about the platform and your specific use case to help our team better understand your requirements.

Slack
Microsoft Teams
Google Chat
Webex
PagerDuty
Opsgenie
Torq
Webhook
support@firefly.ai