Integrating Notifications

Firefly supports a variety of notification integrations to help you stay informed about important events, alerts, and changes in your infrastructure. These integrations enable real-time communication and ensure that the right team members are notified about critical updates.

Supported Notification Channels

Messaging Platforms

• Slack - Real-time notifications with rich formatting and interactive messages

• Microsoft Teams - Enterprise-grade messaging integration

• Google Chat - Google Workspace messaging integration

• Webex - Cisco's enterprise messaging platform

Incident Management

• PagerDuty - Incident response and on-call management

• Opsgenie - Alert management and incident response

• Torq - Security automation and incident response

Custom Integrations

• Webhook - Generic webhook support for custom integrations

Key Features

• Real-time Notifications: Receive immediate alerts for important events

• Rich Message Formatting: Detailed, formatted messages with direct links to Firefly

• Customizable Alerts: Configure which events trigger notifications

• Channel-specific Routing: Send different types of alerts to different channels

• Interactive Messages: Click through to Firefly directly from notifications

Best Practices

• Choose the appropriate notification channel based on your team's workflow

• Create dedicated channels for different types of notifications

• Configure notification rules to avoid alert fatigue

• Regularly review and update notification settings

• Test integrations after setup to ensure proper functionality

Request Additional Notification Support

If you need integration with a notification platform that is not currently supported, please contact Firefly's support team via email at [e-mail]. When requesting a new notification integration, please provide details about the platform and your specific use case to help our team better understand your requirements.