Integrating Notifications
Firefly supports a variety of notification integrations to help you stay informed about important events, alerts, and changes in your infrastructure. These integrations enable real-time communication and ensure that the right team members are notified about critical updates.
Supported Notification Channels
Messaging Platforms
Slack - Real-time notifications with rich formatting and interactive messages
Microsoft Teams - Enterprise-grade messaging integration
Google Chat - Google Workspace messaging integration
Webex - Cisco's enterprise messaging platform
Incident Management
PagerDuty - Incident response and on-call management
Opsgenie - Alert management and incident response
Torq - Security automation and incident response
Custom Integrations
Webhook - Generic webhook support for custom integrations
Key Features
Real-time Notifications: Receive immediate alerts for important events
Rich Message Formatting: Detailed, formatted messages with direct links to Firefly
Customizable Alerts: Configure which events trigger notifications
Channel-specific Routing: Send different types of alerts to different channels
Interactive Messages: Click through to Firefly directly from notifications
Best Practices
Choose the appropriate notification channel based on your team's workflow
Create dedicated channels for different types of notifications
Configure notification rules to avoid alert fatigue
Regularly review and update notification settings
Test integrations after setup to ensure proper functionality
Request Additional Notification Support
If you need integration with a notification platform that is not currently supported, please contact Firefly's support team via email at [email protected]. When requesting a new notification integration, please provide details about the platform and your specific use case to help our team better understand your requirements.
Last updated
Was this helpful?